Kontera Sent My Check To The Wrong Country

Well I don't know whether to laugh or to cry. I was supposed to receive my first check from Kontera in June. After a long wait, I decided to email them. It still took 3 emails before they replied. They replied that they had sent the check on July 2 and they repeated the address. They missed an "S" in the second line, but the big boo-boo was the country - instead of Malaysia, my check is lying in a dead-address box in some post office in Senegal!

Okay, okay, I know what you're thinking... I "could" have selected the wrong country when entering my personal information, but I've never, ever done that - especially when I know that my payments depend on giving the correct information. Besides, if the wrong country was an option starting with "M" like Macau or Malawi, that would possibly mean I made an error but come on, SENEGAL????

I like Kontera as a revenue generator. Their ads complement the existing Adsense blocks, especially when Adsense gets their targetting wrong and spews out irrelevant ads. However, Kontera still has a long way to go to become customer friendly :

  • They earnings reporting is 2 days behind. I can't get up-to the hour stats.
  • They don't have a section where you can check your mailing address.
  • They don't allow you to specify your payment threshold from the publisher interface.
  • Their publisher interface is really primitive - lacking in features.
  • They still rely on email to make the changes I mentioned.

So it looks like I won't be seeing my first Kontera check anytime soon. I've emailed them. Let's see what their response time is like!

Share this blog post with a friend:

These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Digg
  • del.icio.us
  • Technorati
  • Netscape
  • Reddit
  • YahooMyWeb
  • StumbleUpon
  • Linkter
  • SphereIt
Printed from: http://www.homewithandrew.com/index.php/kontera-sent-my-check-to-the-wrong-country/ .
© HomeWithAndrew.com 2010.

4 Comments   »

  • JennyHow says:

    so, what did they reply you? will they send you another check?

  • Andrew says:

    I think they employ tortoises to read their email. Seems to take forever to get them to reply. Kontera brings in good money, but their user admin is really lacking. It's a good thing I don't rely on it!

  • JennyHow says:

    glad to hear that you are making money with Kontera, seems like not working too much for me either. :???:

RSS feed for comments on this post , TrackBack URI

Leave a Reply

  • Recent Comments

    • Jefferey Winslow: Thank you.
    • Nakisha Butsch: Hi i love your blog, found it while randomly surving a couple days ago, will keep checking up. Btw...
    • musti009: hahaha! i made 500 today m veryyy happpy!!!!!!!!!!!!!!!!!!!!!!!! ! :mrgreen: :mrgreen: :mrgreen: :mrgreen:
    • Lee Matute: Sick of obtaining low amounts of useless traffic to your website? Well i want to inform you of a fresh...
    • firearms: I located your blog online and read some of your other blogposts. I just now included you to my Google News...
    •  Foot detox: my brother was one of those people that contracted H1N1, luckily, he survived...